top of page
Homepage

Privacy Policy

At Purae, your privacy is important to us. We are committed to protecting your personal information and being transparent about how it is collected, used, and safeguarded. This policy outlines how we handle your data when you visit our website or make a purchase.

Information We Collect

When you interact with Purae, we may collect personal information you voluntarily provide, including your name, email address, shipping and billing address, phone number, and payment details. This information is collected when you place an order, sign up for emails, or contact us.

We may also collect limited non-personal information automatically, such as browser type, device information, and browsing behavior on our site, to help us improve functionality and user experience.

How We Use Your Information

Your information is used to provide a seamless and personalized experience. This includes:

  • Processing and fulfilling your orders

  • Sending order confirmations, shipping updates, and customer service communications

  • Responding to inquiries or support requests

  • Improving our website, products, and overall experience

  • Sending promotional emails and marketing communications, only if you have opted in
     

We aim to use your information in a way that is respectful, minimal, and necessary.

Payment Information

All payment transactions are processed securely through trusted third-party payment providers. Purae does not store or have direct access to your full payment card details.

Data Protection & Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or disclosure. While no system is completely secure, we take appropriate steps to help keep your data safe.

Sharing of Information

We do not sell, rent, or trade your personal information. We only share your data with trusted third parties when necessary to operate our business and fulfill your order, such as:

  • Payment processors

  • Shipping and delivery providers

  • Email and marketing platforms (for opted-in communications)
     

These partners are required to handle your information securely and only for the services they provide.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, remember preferences, and analyze site traffic. Cookies help us understand how visitors use our site so we can improve functionality and performance.

You can manage or disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain features of the site.

Your Choices

You have control over your personal information. You may:

  • Opt out of marketing emails at any time by using the unsubscribe link

  • Contact us to update or correct your personal information

  • Request that we delete your data, subject to any legal or operational requirements
     

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with immediate effect

bottom of page